Made for event teams

Ticket Scanning App for One Live Door List Canada

Ticket Scanning App: Give door staff valid ticket and order details so they can check guests in and solve problems without an old spreadsheet.
  • Ticket checks on a supported device
  • Latest guest details ready at the door
  • Order search when a guest needs help

No setup fees or subscription required

Ticket Fairy event dashboard
Sell tickets, serve guests and run event day from one place.

Built to help event organizers, festivals and venues sell tickets and know their audience.

25,000+Events powered
10M+Tickets issued
$300M+Ticket sales
13Countries

Give door staff the latest ticket and guest details with Ticket Scanning App

The door list is out of date before doors open

Check tickets against the latest order and attendee details rather than a copied file.

The event needs more than a name and email

Ask the right questions during checkout so your team has useful information before guests arrive.

Door staff need the latest answer

Scan against the valid ticket and latest order details so entry decisions do not depend on an old spreadsheet.

Give entry staff the answer while the guest is in front of them

Ticket Fairy connects the work around a ticket sale. Your team can see what sold, collect the information the event needs and use the same live order at the door.

What you can do and how it helps your event

Scan from a supported phone or device

Check tickets without printing a door list. Staff can confirm whether a ticket is valid when the guest arrives.

Send staff to the right entrance

Use access areas and ticket rules to support different gates, zones or guest types.

See scans against current orders

Entry activity stays connected to the ticket and attendee, giving support staff the context to resolve a problem.

Give the door team one live list

Search attendee and order details when a guest cannot find a ticket. Fewer issues need a separate spreadsheet.
Explore all features

Start without technical setup

  1. 1

    Set the tickets and access rules

    Decide which ticket can enter each gate, zone or part of the event.

  2. 2

    Give staff the live event list

    Use supported scanning devices and order search instead of printing a guest spreadsheet.

  3. 3

    Scan and solve problems at the door

    Show each entry result on the ticket and attendee details so staff have useful context.

We handle all of your event's customer support enquiries, at no extra cost.

24/7 Ticket Buyer Support

Our support team is there around the clock to help your ticket buyers with any question, by email, chat and social media.

Dedicated Account Management

You get personal support from an experienced account manager who helps you get your event setup, marketing and operations right.

Multi-Channel Support

Get support by email, live chat and social media, plus a help center full of guides and FAQs.

Proactive Issue Resolution

We keep an eye on your events in real time and fix problems before they cost you sales or upset your buyers.

  • PCI DSS compliant
  • Secure payments
  • GDPR ready
  • 24/7 support

Transparent Pricing

Pricing for Canada

How Our Pricing Works in Canada

Fair, transparent pricing: the higher the ticket price, the lower the percentage fee. All fees shown include payment processing.

🎟️

Free tickets have no fees - completely free for both organizers and attendees

💎

5–10% of the ticket price: the higher the ticket price, the lower the fee

📊

Minimum fee of CA$2.00 per paid ticket

Fee includes platform, payment processing, referral marketing and 24/7 support. Nothing extra.

All-Inclusive Pricing

  • Platform usage and technology
  • Payment processing for all major cards and payment methods
  • Built-in marketing tools
  • Customer support for you and your attendees
  • Real-time analytics dashboard
  • Mobile check-in app

No setup, monthly, or platform fees for organizers • Fees are added to ticket prices - you receive the full ticket value

Plan it around your event

Help staff act while the guest is waiting

Door teams can scan the ticket or search the latest attendee and order details when a barcode is missing or a booking needs checking.

See the sale behind every scan

The scan appears with the ticket and attendee, giving support staff the order context behind the entry decision.

What to expect from ticket scanning app

Check the valid ticket against the attendee and order details as each guest arrives. Door staff can confirm entry and solve problems without relying on a copied spreadsheet.

Frequently Asked Questions for Event Organizers

Practical questions

Staff can search the latest attendee and order details, then check the valid ticket instead of relying on a printed guest list.

Yes. Set ticket choices, prices, quantities and sale times, then add eligible items such as merchandise, parking or donations to checkout.

Yes. Ticket scanning and order search use the valid ticket and latest attendee and order details, so staff have more context when a guest needs help.

Get started now or book a demo call

No credit card required. No contracts. Cancel anytime.