Know who holds each date and settle shows fast

See every hold across your rooms and stages and know who is first in line. Fai drafts each settlement from the show's ticket sales and costs.

Ticket Fairy Event Operating System: Venue operations
  • All holds and shows on one calendar
  • Offers backed by what you paid before
  • Each show settled from its sales

Know where you stand on each date

Hold a date and see all the holds on it in queue order, so you always know who is first in line. Challenge the first hold, confirm it or release it. If the first hold does not answer a challenge in time, the challenger can take the date.

  • Calendar: all holds and shows for each room and stage
  • Holds and challenges: hold, challenge, confirm, release and take the date
  • Needs attention: the holds and deals you or your team need to act on now
Ticket Fairy Event Operating System: Know where you stand on each date

Price each offer with the act's past fees in view

Go into each negotiation knowing the numbers. Before you send an offer, see what you paid this act before and the fee range Fai suggests. Start from a template or reuse your last one, add the deposit, due dates and set length, email the offer to the agent and note their answer. When the agent accepts, the act is booked onto your event. You can undo the booking if you picked the wrong event.

  • What you paid before: past fees for the act beside the offer
  • Suggested fee range: a range from Fai to check your offer against
  • Counter-offers: each answer from the agent kept with the offer
Ticket Fairy Event Operating System: Price each offer with the act's past fees in view
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Go Deeper Into Venue Operations

See how your team does each job in the dashboard, set it up step by step and get answers to your questions.

  • Holds & offers

    See holds and shows in queue order for each room, challenge with a clear deadline, and price offers from past fees. Keep each counter-offer and book accepted deals onto your event.

Run the calendar for all your rooms and stages

  • Calendar

    See holds and shows across all the rooms and stages you run.

  • Holds

    Hold dates in queue order, challenge, confirm, release and take the date.

  • Spaces

    Add your rooms and stages, each with its own colour on the calendar.

  • Offers

    Use templates, see past fees and a suggested range, and keep counter-offers with each offer.

  • Settlements

    Fai drafts each one from ticket sales, costs and the deal. You share it and mark it agreed.

  • Contracts and payments across events

    See all contracts and payments due across your events, and edit your contract templates.

  • Costs across your events

    See planned and recorded costs for each event in a period, with the cost per checked-in attendee.

    Learn more about Budget & costs

  • People across your events

    Find everyone who worked your events, with the shifts they worked and their skills.

    Learn more about Crew & volunteers

Questions About Venue Operations

Venue operations

Open Event Operations for your brand. One calendar covers all your events and all the rooms and stages you run.

The act is booked onto your event. If you booked the wrong event, select Undo to take the booking back.

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The Ticket Fairy, Inc. is a fintech company and technology platform. The Ticket Fairy, Inc. is not a bank, financial institution, or regulated financial services provider. Vault banking services are provided through regulated banking partners. Ticket Fairy Capital financing is provided by third-party private credit partners. The Ticket Fairy, Inc. does not make credit decisions, and all funding terms, approvals and conditions are determined by those lending partners.