--- title: "Crew Catering, Certificates and Safety Inductions" description: "Feed your crew with meal times planned from your shifts and charge outside teams for their meals. Check certificates and inductions before anyone works." canonical: "https://www.ticketfairy.com/event-operating-system/crew-meals-and-safety" --- # Feed your crew and brief them before they work Meal times follow your shifts, so your kitchen knows how many to feed and their food needs. Check certificates and run a safety induction before anyone collects their pass. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Get started free](https://manage.ticketfairy.com/registration) ![Ticket Fairy Event Operating System: Crew meals & safety](https://www.ticketfairy.com/embeds/posters/marketing-event-desk--meal-desk.png) - Your kitchen knows how many to feed - Each meal counted and charged - Certificates and inductions checked before work ## Tell the kitchen how many people to feed Set when crew catering serves each day, with meal times suggested from your shifts. Each meal time shows how many people are on shift and their food needs. Crew tell you their food needs once, in their own words. Your kitchen follows the day's counts on its own link, which shows no names. - **Meal times**: suggested from who is on shift each day - **Food needs**: given once by each person, in their own words - **Kitchen count link**: the day's counts and food needs, with no names ![Ticket Fairy Event Operating System: Tell the kitchen how many people to feed](https://www.ticketfairy.com/embeds/posters/marketing-event-crew-meals--meal-times.png) ## Give meals at the desk and charge teams for theirs Scan a pass at the meal desk to see today's meals and the person's food needs, then give a meal. A team lead can collect meals for their whole team in one go. Your meal desk team keeps giving meals without a connection. Each meal is added once the connection is back, with nothing counted twice. Charge each outside team for the meals their people ate, at your price per meal. They pay from the invoice's payment page. - **Meal desk**: scan, see food needs and give a meal - **Works without a connection**: meals added once the connection is back - **Meal charges**: an invoice for each outside team ![Ticket Fairy Event Operating System: Give meals at the desk and charge teams for theirs](https://www.ticketfairy.com/embeds/posters/marketing-event-desk--kitchen-and-reports.png) ## Check everyone is qualified and briefed before they work Ask for the documents each shift needs in your own words, such as a first aid certificate. Each person adds a document once from their My shifts page, and it counts at all your events until it expires. Fai picks up the expiry date from the file. Nobody goes on a shift without it unless your team gives a reason. Set up your safety induction with a short test Fai drafts from your briefing. At the hand-out desk, your team checks it is done before anyone collects their pass. - **Documents for shifts**: added once and used at all your events - **Expiry dates**: picked up by Fai from each file - **Safety induction**: with a short test Fai drafts from your briefing ![Ticket Fairy Event Operating System: Check everyone is qualified and briefed before they work](https://www.ticketfairy.com/embeds/posters/marketing-event-staff-documents--people.png) [Book Demo Call](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Get Started for Free](https://manage.ticketfairy.com/registration) ## Go Deeper Into Crew Meals and Safety See how your team does each job in the dashboard, set it up step by step and get answers to your questions. - ### [Crew catering](https://www.ticketfairy.com/event-operating-system/crew-meals-and-safety/crew-catering) Get meal times from your shifts and give the kitchen a live count with no names. Serve each meal from the person's pass, and invoice outside teams for the meals their people ate. - ### [Certificates & inductions](https://www.ticketfairy.com/event-operating-system/crew-meals-and-safety/certificates-and-inductions) Ask for the certificates each shift needs and collect each document once for all your events. Run one safety induction with a short test, and check it before a pass is handed over. ## See It in Your Dashboard - ![Ticket Fairy kitchen count opened from its link, with the meals expected, served and still to serve](https://www.ticketfairy.com/embeds/posters/marketing-event-crew-meals--kitchen-count.png) Give the kitchen a live count of meals expected, served and still to serve. - ![Ticket Fairy dialog to charge a supplier for crew meals, with the days, the meals eaten and the price per meal](https://www.ticketfairy.com/embeds/posters/marketing-event-crew-meals--charge-for-meals.png) Charge an outside team for the meals its people ate, at your price per meal. - ![Ticket Fairy safety induction for a festival, done by 28 of 40 people, with a short test Fai drafted](https://www.ticketfairy.com/embeds/posters/marketing-event-staff-documents--induction.png) See who has done your safety induction and passed its short test. - ![Ticket Fairy meal desk with no connection and three meals waiting to send](https://www.ticketfairy.com/embeds/posters/marketing-event-desk-links--working-offline.png) Keep giving meals with no connection. They are added as soon as the connection is back. ## Feed, check and brief everyone who works your event - ### Meal times Breakfast, lunch, dinner and a late meal suggested from each day's shifts, with people on shift and their food needs. - ### Kitchen count link Your kitchen sees the day's counts and food needs on its own link, with no names and no sign-in. - ### Meal desk Scan a pass, see today's meals and food needs, give a meal and undo the last one. - ### Team collections A team lead collects meals for their team, each one from that person's allowance for the day. - ### Meal desk links Caterers work the meal desk from their own phone with a desk link, with no dashboard login. - ### Meal charges Charge an outside team for its people's meals by the day, at your price and currency. - ### Documents from people Ask for the certificates and licences shifts need, check them and send one back with a reason. - ### Checks when you book A person without a document a shift needs is left out of offers. To book them anyway, your team gives a reason. - ### Safety induction A briefing and an optional short test for your workers or for everyone with a pass. - ### Induction at the desk Your hand-out desk team sees who has not done the induction and can record it done there. - ### Drinks for acts Give each act's travel party their drinks allowance at the meal desk, with a reason for any extra. ## Plan crew meals, collect certificates and run inductions - [Plan crew meal times and food needs for your event](https://www.ticketfairy.com/guides/plan-crew-meal-times-and-food-needs-for-your-event) - [Give crew meals at your event meal desk](https://www.ticketfairy.com/guides/give-crew-meals-at-your-meal-desk) - [Charge outside teams for the crew meals they eat at your event](https://www.ticketfairy.com/guides/charge-outside-teams-for-their-crew-meals) - [Collect crew certificates and licences before they work an event shift](https://www.ticketfairy.com/guides/collect-crew-certificates-before-they-work-a-shift) - [Run a safety induction for everyone who works your event](https://www.ticketfairy.com/guides/run-a-safety-induction-for-everyone-who-works-your-event) ## Questions About Crew Meals and Safety ### Crew meals & safety #### Can the kitchen count link give meals? No. It shows counts and food needs only. Staff give meals at the meal desk or from a meal desk link. #### Can crew pre-order their dishes? No. The kitchen sees how many people to expect and their food needs for each meal time, and people do not choose dishes in advance. #### Do people add the same certificate again for my next event? No. A document belongs to the person for your whole brand, so it counts at every one of your events until it expires. #### Is Fai's induction test a safety plan? No. It checks that people read your briefing. Review each question and answer before you make it live. #### Who can see people's documents? The event's owners, admins and producers. Ticket Fairy records who opens each file, every time it is opened. [Previous **Crew & volunteers**](https://www.ticketfairy.com/event-operating-system/crew-and-volunteers) [Next **Accreditation**](https://www.ticketfairy.com/event-operating-system/accreditation) Ticket Fairy in full: [event ticketing software](https://www.ticketfairy.com/event-ticketing/), with the features, pricing and support behind this page. Book a live demo, and we will set up your first event on the [Event Operating System](https://www.ticketfairy.com/event-operating-system) with your team. ## Start Selling Tickets Online Sign up without a credit card and build a test event before you commit. Go on sale in minutes when you are ready. No monthly subscription required for ticketing Start selling tickets immediately Ticketing tools included in the service fee [Get Started for Free](https://manage.ticketfairy.com/registration) No credit card required The Ticket Fairy, Inc. is a fintech company and technology platform. The Ticket Fairy, Inc. is not a bank, financial institution, or regulated financial services provider. Vault banking services are provided through regulated banking partners. Ticket Fairy Capital financing is provided by third-party private credit partners. The Ticket Fairy, Inc. does not make credit decisions, and all funding terms, approvals and conditions are determined by those lending partners. --- This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) ยท [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)