Feed your crew and brief them before they work

Meal times follow your shifts, so your kitchen knows how many to feed and their food needs. Check certificates and run a safety induction before anyone collects their pass.

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Ticket Fairy Event Operating System: Crew meals & safety
  • Your kitchen knows how many to feed
  • Each meal counted and charged
  • Certificates and inductions checked before work

Tell the kitchen how many people to feed

Set when crew catering serves each day, with meal times suggested from your shifts. Each meal time shows how many people are on shift and their food needs. Crew tell you their food needs once, in their own words. Your kitchen follows the day's counts on its own link, which shows no names.

  • Meal times: suggested from who is on shift each day
  • Food needs: given once by each person, in their own words
  • Kitchen count link: the day's counts and food needs, with no names
Ticket Fairy Event Operating System: Tell the kitchen how many people to feed

Give meals at the desk and charge teams for theirs

Scan a pass at the meal desk to see today's meals and the person's food needs, then give a meal. A team lead can collect meals for their whole team in one go. Your meal desk team keeps giving meals without a connection. Each meal is added once the connection is back, with nothing counted twice. Charge each outside team for the meals their people ate, at your price per meal. They pay from the invoice's payment page.

  • Meal desk: scan, see food needs and give a meal
  • Works without a connection: meals added once the connection is back
  • Meal charges: an invoice for each outside team
Ticket Fairy Event Operating System: Give meals at the desk and charge teams for theirs

Check everyone is qualified and briefed before they work

Ask for the documents each shift needs in your own words, such as a first aid certificate. Each person adds a document once from their My shifts page, and it counts at all your events until it expires. Fai picks up the expiry date from the file. Nobody goes on a shift without it unless your team gives a reason. Set up your safety induction with a short test Fai drafts from your briefing. At the hand-out desk, your team checks it is done before anyone collects their pass.

  • Documents for shifts: added once and used at all your events
  • Expiry dates: picked up by Fai from each file
  • Safety induction: with a short test Fai drafts from your briefing
Ticket Fairy Event Operating System: Check everyone is qualified and briefed before they work
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Go Deeper Into Crew Meals and Safety

See how your team does each job in the dashboard, set it up step by step and get answers to your questions.

  • Crew catering

    Get meal times from your shifts and give the kitchen a live count with no names. Serve each meal from the person's pass, and invoice outside teams for the meals their people ate.

  • Certificates & inductions

    Ask for the certificates each shift needs and collect each document once for all your events. Run one safety induction with a short test, and check it before a pass is handed over.

Feed, check and brief everyone who works your event

  • Meal times

    Breakfast, lunch, dinner and a late meal suggested from each day's shifts, with people on shift and their food needs.

  • Kitchen count link

    Your kitchen sees the day's counts and food needs on its own link, with no names and no sign-in.

  • Meal desk

    Scan a pass, see today's meals and food needs, give a meal and undo the last one.

  • Team collections

    A team lead collects meals for their team, each one from that person's allowance for the day.

  • Meal desk links

    Caterers work the meal desk from their own phone with a desk link, with no dashboard login.

  • Meal charges

    Charge an outside team for its people's meals by the day, at your price and currency.

  • Documents from people

    Ask for the certificates and licences shifts need, check them and send one back with a reason.

  • Checks when you book

    A person without a document a shift needs is left out of offers. To book them anyway, your team gives a reason.

  • Safety induction

    A briefing and an optional short test for your workers or for everyone with a pass.

  • Induction at the desk

    Your hand-out desk team sees who has not done the induction and can record it done there.

  • Drinks for acts

    Give each act's travel party their drinks allowance at the meal desk, with a reason for any extra.

Plan crew meals, collect certificates and run inductions

Questions About Crew Meals and Safety

Crew meals & safety

No. It shows counts and food needs only. Staff give meals at the meal desk or from a meal desk link.

No. The kitchen sees how many people to expect and their food needs for each meal time, and people do not choose dishes in advance.

No. A document belongs to the person for your whole brand, so it counts at every one of your events until it expires.

No. It checks that people read your briefing. Review each question and answer before you make it live.

The event's owners, admins and producers. Ticket Fairy records who opens each file, every time it is opened.

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The Ticket Fairy, Inc. is a fintech company and technology platform. The Ticket Fairy, Inc. is not a bank, financial institution, or regulated financial services provider. Vault banking services are provided through regulated banking partners. Ticket Fairy Capital financing is provided by third-party private credit partners. The Ticket Fairy, Inc. does not make credit decisions, and all funding terms, approvals and conditions are determined by those lending partners.