Get every artist advance back complete and on time

Send the agent or tour manager one link to fill in travel, hotel and guest list details. Fai suggests answers from their emails and chases what is missing.

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Ticket Fairy Event Operating System: Artists & line-up
  • Advances filled in by each act's team
  • Fai chases the missing details
  • Fans plan their day around your line-up

Let each act's own team fill in the advance

Hand the advance to the people who know the details. Send the agent or tour manager one link. On that page they enter travel, hotel, schedule, technical, hospitality and guest list details, upload riders and sign the contract, without making an account. Fai fills in answers from the act's replies, forwarded emails and tour books, and shows where each answer came from. She chases what is missing, and you sign off each advance.

  • A page for their team: no account to make, and the tour manager can invite teammates
  • Advance from anything: answers from emails and tour books, each one for you to accept
  • Allowances: guest list places, rooms, nights and meals from the offer
Ticket Fairy Event Operating System: Let each act's own team fill in the advance

Catch running-order clashes before show day

Spot a clash while it is still easy to fix. On each show day, running-order checks warn you about the same act on two stages and flights that land after soundcheck. They also flag changeovers too short for the stage, sets past curfew and rider items the stage cannot take. Each problem comes with a fix from Fai that you apply in one tap and undo in one tap.

  • Schedule: set times across stages and days
  • Running-order checks: clashes, travel, changeovers and curfew
  • Fixes from Fai: move, swap or shorten a set, and undo it
Ticket Fairy Event Operating System: Catch running-order clashes before show day

Choose your acts and speakers from their applications

Take Apply to play and Submit a talk applications from your own forms. Fai summarises each one, gives it a score with reasons and flags likely repeats. Your review panel scores them too, from the dashboard or their own link. When you accept an act, they join your artists with a draft offer and their advance started.

  • Applications: new, reviewing, accepted and declined
  • Review panel: reviewers score without seeing who applied, unless you choose
  • Accept in one step: a draft offer and the advance started for you
Ticket Fairy Event Operating System: Choose your acts and speakers from their applications

Keep fans excited as you announce your line-up

Choose which acts appear publicly with a photo, bio and links. Fai drafts the bios, and you review each change before you publish. Give each act an announce time to reveal your line-up in waves. When a set moves, the email to your ticket holders opens with the change already filled in.

  • Announce times: reveal each act when you choose
  • Line-up and timetable: on your event page and your own website
  • My schedule: fans star the sets they want and add them to their calendar
Ticket Fairy Event Operating System: Keep fans excited as you announce your line-up
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Go Deeper Into Artists and Line-Ups

See how your team does each job in the dashboard, set it up step by step and get answers to your questions.

  • Artist advancing

    Let each act's own team fill in their advance while Fai finds answers in tour books and replies. Allowances come from the offer, and one travel party list and rider checklist cover each act.

  • Line-up & running order

    Your panel and Fai score every application, and the running-order checks come with tested fixes. Announce the line-up in waves, with a timetable fans can star.

Book, advance and announce your acts

  • Artists

    Keep each act's contract, fee, rider, hospitality and travel together. Fai picks out the key dates and fees from contracts.

  • Stages and schedule

    Add stages with their changeover times, opening hours and closed days, and build set times on a timeline that flags clashes.

  • Advancing

    Collect travel, hotel, schedule, technical, hospitality and guest list details for each act, and sign off each advance.

  • Advance link for agents

    The agent or tour manager fills in their part and signs their contract without making an account.

  • Allowances and travel party

    Set guest list places, rooms, nights and meals for each act. Keep one travel party for each act, and use it for passes, rooming lists, pickups and meal counts.

  • Advance from anything

    Fai suggests answers from replies, forwarded emails and tour books, and shows the words each one came from.

  • Applications

    Review Apply to play and Submit a talk applications with Fai's scores and your own review panel.

  • Rider checklists and notes

    Keep a rider checklist and team notes for each artist.

  • Public line-up

    Show a photo, bio and links for each act. Fai drafts the bios and you review them.

  • Timetable for fans

    Fans star the sets they want and add them to their own calendar.

  • Travel and hotels

    Keep flights and hotel stays in view, hold hotel blocks and plan each pickup with a driver and a vehicle.

    Learn more about Travel & hotels

  • Acts from their paperwork

    Drop contracts and riders onto Artists. Fai sorts the files by act and adds each booking with its details.

  • Progress for each act

    Mark each act's finance, technical, hospitality, catering and travel as pending, in progress or complete, and see what is still open.

  • Speakers from a link or bio

    When you add a talk, paste a LinkedIn link, a public bio page or the speaker's bio, and their details are filled in for you to check.

Advance your acts and publish your line-up, step by step

Questions About Artists and Line-Ups

Artists & line-up

No. They open their own link, fill in their part of the advance, upload riders and can sign their contract on the same page.

Yes. On their link they see what is left and cannot go over it, and they can ask for more. The request goes to the approver your approval rules name, or else to your team.

No. Fai suggests answers with the words each came from, and a person accepts or rejects each one. An answer that would replace an existing entry is only saved when a person chooses Replace.

Yes. Give each act an announce time, and they appear on your line-up at that time. You review each change before it is published.

Fans add their saved sets to their own calendar, and their calendar reminds them.

Yes. When you add a talk, paste a LinkedIn link, a public bio page or the speaker's bio. Ticket Fairy fills in their name, title, company, photo and links for you to check and change. If the details do not come through from a link, paste the bio instead.

Ticket Fairy in full: event ticketing software, with the features, pricing and support behind this page.

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The Ticket Fairy, Inc. is a fintech company and technology platform. The Ticket Fairy, Inc. is not a bank, financial institution, or regulated financial services provider. Vault banking services are provided through regulated banking partners. Ticket Fairy Capital financing is provided by third-party private credit partners. The Ticket Fairy, Inc. does not make credit decisions, and all funding terms, approvals and conditions are determined by those lending partners.